About Step-X
Step-X founded in 1999, is a provider of Information Management solutions with a concentrated focus on Email Management (EMM) and Product Data Management (PDM). The Company’s flagship product is ZOË.professional, an intelligent email management and archiving tool that gives users the ability to search, archive, retrieve, and address compliance issues related to their email data store. Our core focus is to transform email data into actionable business intelligence.
Mission Statement
It is the mission of Step-X to deliver client-centric solutions that transform email data into business intelligence. Our easy to use, single dashboard platform will deliver critical business information to the end user.
Product Variants
- ZOË.Appliance
- ZOË.Software
- ZOË.SaaS (Hosting)
- ZOË.Consulting Services
Value Propositions
- Gives users access to mission critical email information
- Allows organizations to meet compliance regulations
- Lowers cost of e-discovery and investigations
- Reduces pressure and cost of storage on mail servers
- Uncovers business intelligence from unstructured email data
Competitive Advantages
- Fastest Results: ZOË.professional’s architecture and intelligent indexing returns immediate search and reporting results even when searching across terabytes of email data.
- Intuitive: Single dashboard, Browser-based interface making navigating through the archive effortless.
- Email Intelligence: Advanced drill-down, intuitive navigation within the archive, intelligent search and dynamic query execution.
- Business Improvement Success: Our goals are to help our customers improve their business, not just provide a technical software or hardware product for a business problem. The effects of unmanaged email and lack of enforceable policies is a systemic business problem that we help our customers overcome.
Origins and Philosophy
- We place a high value on the business intelligence and other benefits that can be gleaned from the email archive. An Email Archive should not be used only as a storage repository, but should be mined for business insight that can make a company better.
- Companies will benefit from this type of solution more than others because the root cause of many email concerns is lack of knowledge, awareness, education and policy enforcement. Most other products will not help address these email problems or make improvements to the policy or business.
- Some of our competitors created their product from a document retention product, which focuses on destruction of the content due to lack of physical space. This does not take into account the value of email as knowledge base, intellectual property or business intelligence data.
- Other competitive products were born from a storage hardware product line, which focuses on movement of files from one type of storage to the next based on some criteria, usually access frequency.
Why Clients Choose Us
We founded our company with a complete focus on helping our clients achieve measurable business results. They tell us that we are unmatched in our drive to deliver the results they seek. Our approach is collaborative and always respectful of our client’s insight and experience.
